Legal notice

Privacy Policy

Last updated: June 15, 2026

Information we collect

When you send an RFQ, email us or use a contact form, we may collect your name, company, role, email address, phone or WhatsApp number, country or market, product interest, annual demand and technical requirements. Our hosting and security tools may also record basic technical data such as IP address, browser type, device information, pages visited and approximate time of visit.

How we use information

We use this information to respond to enquiries, recommend a battery platform, prepare datasheets or quotations, evaluate OEM or distributor fit, maintain site security, improve page performance and keep business records related to sales communication.

Cookies and browser storage

The current site stores your cookie choice in the browser so we do not ask every time you visit. If optional analytics or embedded services are added, they should only be activated after consent. You can reject optional cookies and still use the site.

Sharing

We do not sell personal information. We may share necessary business information with service providers, logistics partners, technical support vendors, professional advisers or authorities when required for quotation, delivery, security, compliance or dispute resolution.

International handling

NaVolt serves overseas B2B buyers. Your enquiry may be handled in China or by partners supporting export business. We use the information for the purposes described in this policy and limit access to people who need it for business communication.

Retention

We keep enquiry and communication records for as long as needed to manage the sales process, support future technical discussions, meet legal or accounting obligations and protect legitimate business interests. You may ask us to update or delete your information when retention is no longer required.

Your choices

You can request access, correction or deletion of your personal information, object to certain processing, withdraw optional cookie consent or ask us to stop non-essential sales communication. Some records may need to be retained for legal, security or transaction reasons.

Security

We use reasonable administrative and technical safeguards to protect enquiry data. No website or email transmission is completely secure, so please avoid sending highly confidential drawings, credentials or trade secrets until a suitable business agreement is in place.

Children

This website is intended for business users and is not directed to children. We do not knowingly collect personal information from children through this website.

Changes to this policy

We may update this policy when the website, contact process, analytics setup or legal requirements change. The updated date above shows the latest version published on this site.